We offer 100% refund only if we fail to deliver the order to you or deliver a product different than the one ordered.

If you are unsatisfied with the product, you can claim a refund within 30 days by returning the package to us. In such a case, we will be refunding only the product's sale price, minus a $10 stocking fee and not the shipping charges.

For a delay in delivery: if you do not receive the product within 15 days for express shipments and 21 days for registered mail shipments, we offer you the choice of taking a free reship or choose to return the product and receive the refund of the product's purchase price.

So for example if you pay $80 for products and $24.95 for shipping, we will refund $70 in total after deducting the $10 re-stocking fee and the $24.95 shipping fee.

*Note: the regular charge of $24.95 for shipping, will be deducted as well before refund, on free express shipping orders.

If you receive a wrong product, please contact us and we will immediately ship the correct one.